Frequently Asked Questions
Prepare Your Camper
-
Answer:
Please prepare your child for their day at camp by packing them a water bottle, a healthy lunch, and 1-2 snacks packed separately from their lunch.
-
Answer:
Morning and afternoon snacks are included.
We don’t allow campers to purchase their own lunch at Discovery Cube for safety reasons. However, parents can participate in the camp pre-order lunch program.
To pick-up a meal at Discovery Cube Orange County: Submit your order online
To pick- up a meal at Discovery Cube Los Angeles: Submit your order during camp check-out.
-
Answer:
Please make sure your child is wearing clothing that can (and is likely to) get dirty, comfortable close-toed shoes, and a jacket (some of the camp rooms can get cold). We will provide your campers with a camp shirt on their first day. We suggest they wear their camp shirt throughout the week, but this is optional.
-
Answer:
Drop-off is from 8:55am – 9:05am*. If you will be dropping off your child late, please call (OC: 714-542-2823, LA: 818-686-2823) or email to let us know you will be late.
*Monday drop-offs may take longer, as we need to verify pick-up information for the week. Please be patient as we prepare all campers and their families for a wonderful camp experience.
-
Answer:
Pick-up is promptly at 4pm*. If you need to pick up your camper earlier than 3:45pm, please let us know at drop-off or call or email us to let us know what time you will need to pick up your child. If you arrive for pick-up in between 3:45pm and 4pm, you will need to wait until 4pm to pick up your child.
*All adults will be asked to show a photo ID to pick up a camper, even if you are the same adult that dropped them off.
-
Answer:
Once you have registered for camp, check your email for information/updates from Discovery Cube. These emails will contain extra information specific to the camp you have registered for and a link to CampDoc to provide additional safety information for your child. This information must be provided AT LEAST a week prior to the start of your child’s first day of camp.
-
Answer:
The grade level ranges set for each camp are chosen specifically based on the content for each camp. We highly recommend only signing up your child for a camp that is within their corresponding grade level.
-
Answer:
YES! If you would like to put your camper on the waitlist for one of the camps, please call our customer service line at (714)913-5040 or email gpatafio@discoverycube.org.
-
Answer:
To add additional adults to your authorized pick-up list, please add their information in the Trusted Contacts tab of your CampDoc profile. If you are unable to access or add contacts, please email the camp director at gpatafio@discoverycube.org or call 818-686-2845.
-
Answer:
Children enrolled in Camp Discovery get at least 1 hour of dedicated floor exploration time in the Discovery Cube each day of camp.
-
Answer:
Times portrayed in the example camp schedule below are approximations and vary depending on the camp and specific activities (except for camp beginning and ending times):
9:15am Camp Day Begins (Welcome and Expectations, Agenda for the day)
9:30am First Camp Activity
10:30am Snack
11am Second Camp Activity
12pm Lunch and Museum Time
1pm Third Camp Activity
2:30pm Snack
3pm Fourth Camp Activity
4pm End of Camp Day (Camper Pick-up)
-
Answer:
If you need to cancel or reschedule your child’s camp session, please call customer service at (714) 913-5040. If you cancel within 2 weeks of your child’s first day of camp, you will be charged a $40 cancellation fee.
-
Answer:
Discovery Cube has a zero-tolerance approach to bullying. We ask parents to go over with their camper(s) and sign the Discovery Cube Camper Behavior Contract during the camp registration process to prevent these incidents from occurring. Our staff are also trained in handling conflicts between campers and methods in preventing bullying. Please read the Discovery Cube Camper Behavior Contract for more information.
-
Answer:
Yes! If your child requires an aide for school, we ask that you provide an aide for your child for camp. For special cases and/or additional information, please email the camp director at gpatafio@discoverycube.org.