Frequently Asked Questions
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Answer:
A field trip is confirmed only after either a $150 deposit is paid or a Purchase Order for the full amount is submitted to Group Sales at GroupSales@discoverycube.org. One of these is due within two weeks of submitting your reservation.
Check payment, make checks out to location you are visiting (Orange County or Los Angeles) and mail to 2500 North Main Street, Santa Ana, CA 92705. Write your confirmation ID on the check. Checks can take 7-10 business days to post to your order.
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Answer:
Discovery Cube does not have a designated lunch area onsite at either location. If your group brings lunches, please inform your check-in coordinator at Discovery Cube Orange County (OC) or plan to use the nearby park at Discovery Cube Los Angeles (LA).
Discovery Cube OC: Lunch areas are assigned at the conclusion of your field trip, subject to availability. Groups may sit on the ground, either indoors or outdoors.Discovery Cube LA: Lunches take place at the park directly next to the main entrance, either before or after your scheduled field trip. -
Answer:
Email GroupSales@discoverycube.org for any updates or changes to your order. Date and/or time changes are subject to availability.
Please note student final headcount will be due the day of your visit at check-in; Group Sales does not need to be notified of student or adult numbers before field trip if change is less than 10 people.
